Maintenance Department: Reliable After-Sales Service
We offer comprehensive support
Our exceptional team of Vietnamese engineers, trained with Japanese techniques, handles everything from sales and machinery installation to maintenance and after-sales support.
Experienced Specialists Support Our Customers
We leverage our experience and expertise to ensure your machinery operates at its best.
Count on us for prompt and dedicated support, guaranteeing long-term peace of mind. Don't hesitate to contact us, even for the smallest questions.
MAINTENANCE POLICY
With the motto of dedicated customer support, our company is equipped with a team of experienced engineers in the field of maintenance and repair of various machine models. Our goal is to provide timely assistance, addressing any malfunctions that may arise, extending the lifespan of your equipment, ensuring safe operation, maintaining consistent product quality, and maximizing productivity.
Notably, our elite team of engineers has undergone extensive specialized training in Japan, acquiring advanced expertise in various machine types. They have returned to Vietnam to serve customers nationwide, eager to provide dedicated support and collaboration in maintenance, servicing, and technical training for the food, pharmaceutical, and cosmetic packaging industries.
MAINTENANCE SERVICE
After signing up for maintenance services:
Prevent unexpected risks !
Create a maintenance budget !
Satisfied with reasonable advice !
TECHNICAL EDUCATION
After technical training:
Know how to extend machine life！
Increase productivity, reduce loss！
Improve staff operation and adjustment techniques！
FEEDBACK FROM CUSTOMERS
Our Customer
Phuc An Company, factory located in Tay Ninh province. Our company specializes in producing Pia cakes, Thèo Lèo candies, fresh bread, moon cakes.
Why customers choose us
"We remember the first time I knew about Kyouwa Vietnam was at the Propack 2015 exhibition. At that time, Phuc An company was looking for a new packaging machine.
Firstly, to solve the problem of the packaging being deflated and leaking. Secondly, to stabilize the system and ensure long-term production peace of mind."
Feedback after implementation
One thing I find particularly impressive is that Kyouwa's maintenance team receives professional technical skills training in Japan. This means that if there are any issues with the machinery, Vietnamese engineers can respond immediately without needing Japanese experts to fly over for repairs. This saves a significant amount of time and cost.
This ensures that customers always feel extremely satisfied and confident in their production. In business, after-sales service is an extremely important factor. We rate Kyouwa's after-sales service as highly systematic and professional.
